The spin button or game controls aren’t working. What should I do?

The spin button or game controls aren’t working. What should I do?

If the spin button isn’t responding or the game controls feel stuck, it’s usually a quick fix. Try these steps:
  1. Refresh the game/page
  2. Reset your browser zoom to 100% (Windows: Ctrl + 0, Mac: Cmd + 0)
  3. Clear your cache and cookies
  4. Try a different browser or device
  5. Disable ad-blockers or browser extensions (then reload the game)
  6. Restart your device
If it’s still not working, please contact Customer Support and include:
  1. The game name
  2. Your device + browser
  3. The time it happened
  4. A screenshot (if possible)