Postal Requests
When will my envelope be credited?
We can’t offer real-time tracking for mailed envelopes, but once your postal entry request has been reviewed and credited, we’ll send you a confirmation email. Please keep an eye on your inbox (and spam/junk folder just in case). In some cases, the ...
How Do I use the Postal Entry code?
To submit a postal entry, you’ll first generate a unique code in your Mrs Maple account, then you’ll mail it to us on a postcard with the required details. Postal entries are reviewed and processed once every 2 weeks (fortnightly). What to include on ...
What happens if I sent an incorrect or incomplete postal submission?
We can’t offer real-time tracking for mailed envelopes, but once your postal entry request has been reviewed and credited, we’ll send you a confirmation email. Please keep an eye on your inbox (and spam/junk folder just in case). To avoid this, ...